Orders are normally packed and shipped within 3 business days. Because our products are perishable we do not ship on Fridays or Holidays.
We take great care to ensure the quality and freshness of our products - all orders are carefully hand-packed to avoid breakages or damage during transportation.
However, accidents can happen - if your delivery contains items you are not entirely happy with, we will cheerfully provide a refund.
Refunds will be credited towards your next purchase for any goods purchased at Grandmaferdons.com, providing such goods are returned to us in their original packaging, receipt intact.
This is necessary to prevent fraud - perpetrators of fraudulent transactions will be prosecuted vigorously.
Any amounts paid for postage and handling are not refundable.
Additionally, transaction fees incurred by Grandmaferdons.com in processing the original payment, and in processing the refund transaction, will be deducted from the total amount refunded.
